Job Description
Kelli James Agency in SHAWNEE, Oklahoma, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Part-Time Licensed Insurance Customer Service Representative.
In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.
Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role.
We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
Benefits
Paid Holidays
Base Salary Plus Commission.
Entry-level candidates start with a Base Salary of $XX,XXX and will make at least $XX,XXX in additional commissions.
Experienced candidates start with a Base Salary of $XX,XXX and top earners make an average of $XX,XXX in additional commissions.
Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Work Schedule
Holidays Off
Office Holiday Parties
Paid Sick Leave
Responsibilities
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Prospecting and generating new businessthrough leads & referral sources.
Be outstanding at relationship building.
Develop and maintain client relationships.
Cold call, direct email and perform other lead generation activities.
Schedule appointments for sales staff to meet prospective customers.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
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