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Posted : Saturday, August 24, 2024 09:34 AM
Hotel:
Norman Embassy Suites
Front Desk Associate
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Pay Rate: Starting $15/hr
Why work at the Norman Embassy Suites?
We have growth opportunities! Norman Embassy Suites has consistently been among the top Atrium Hospitality hotels with respect to internal promotions with 22 in 2022 and 24 in 2023.
Just off I-35 and Robinson, Norman Embassy Suites is in a BOOMING part of the SOONER city.
Neighboring the growing 24th Avenue Shops, Norman Embassy Suites is a mere 15-minute ride from the University of Oklahoma’s campus.
With a close-knit group of hospitality professionals and top-quality people, the team at Norman Embassy Suites consistently boasts one of the lowest turnover rates in all of Atrium Hospitality’s hotels! Hotel Discounts for all team members! Full comprehensive benefits package including medical, dental, vision, short/long-term disability, legal, 401k matching, and MORE! Why Front Desk? The Front Desk team is a key proponent of our company and hotel’s culture.
As the face of our team, the primary purpose of the Front Desk Associate is to ensure that guests have an excellent beginning-to-end hotel experience.
Work Performed: The Front Desk Associate is tasked with the following duties, responsibilities, and assignments: Check-in and check-out guests; Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner; Answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions; Handle cash and credit card transactions and process guest accounts; As needed, fulfill job responsibilities expected of a Concierge Attendant; Ensure proper disinfecting/sanitization/cleaning of the hotel front desk, lobby, and administrative office; Print and distribute Daily Event Sheet, door signs, reader board signs, key card items, etc.
; Fax, make copies, and arrange shipping and receiving of packages for guests, along with other services of the Business Center; Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management.
Ensure the safety and security of guests through reporting any safety hazards that may pose a threat to guests and follow proper hotel key control procedures; Any and all other work as required to complete the primary purpose of the position.
Qualifications: Required Experience: Professional customer service experience Physical: Ability to lift, pull and push up to 50 pounds regularly, Ability to bend and squat repeatedly, Ability to walk and stand for duration of scheduled shift Availability: Flexible to working days, early mornings, evenings, weekends and holidays.
__________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests.
We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.
These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.
Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.
com/privacy-policy/
Just off I-35 and Robinson, Norman Embassy Suites is in a BOOMING part of the SOONER city.
Neighboring the growing 24th Avenue Shops, Norman Embassy Suites is a mere 15-minute ride from the University of Oklahoma’s campus.
With a close-knit group of hospitality professionals and top-quality people, the team at Norman Embassy Suites consistently boasts one of the lowest turnover rates in all of Atrium Hospitality’s hotels! Hotel Discounts for all team members! Full comprehensive benefits package including medical, dental, vision, short/long-term disability, legal, 401k matching, and MORE! Why Front Desk? The Front Desk team is a key proponent of our company and hotel’s culture.
As the face of our team, the primary purpose of the Front Desk Associate is to ensure that guests have an excellent beginning-to-end hotel experience.
Work Performed: The Front Desk Associate is tasked with the following duties, responsibilities, and assignments: Check-in and check-out guests; Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner; Answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions; Handle cash and credit card transactions and process guest accounts; As needed, fulfill job responsibilities expected of a Concierge Attendant; Ensure proper disinfecting/sanitization/cleaning of the hotel front desk, lobby, and administrative office; Print and distribute Daily Event Sheet, door signs, reader board signs, key card items, etc.
; Fax, make copies, and arrange shipping and receiving of packages for guests, along with other services of the Business Center; Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management.
Ensure the safety and security of guests through reporting any safety hazards that may pose a threat to guests and follow proper hotel key control procedures; Any and all other work as required to complete the primary purpose of the position.
Qualifications: Required Experience: Professional customer service experience Physical: Ability to lift, pull and push up to 50 pounds regularly, Ability to bend and squat repeatedly, Ability to walk and stand for duration of scheduled shift Availability: Flexible to working days, early mornings, evenings, weekends and holidays.
__________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests.
We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.
These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.
Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.
com/privacy-policy/
• Phone : NA
• Location : Norman, OK
• Post ID: 9131151265
