Receptionist/Customer Service

Overview: We are seeking a motivated person to help in our busy automotive repair shop.
Duties: - Handle incoming customer inquiries via phone, email, and chat - Assist customers with dropping off and picking up of vehicles - Assist with ordering parts - Assist with processing returns, exchanges, and refunds - Maintain accurate customer records and update customer information as needed - Collaborate with other departments - Perform general clerical duties such as filing, data entry, and organizing documents - Transcribe voicemail messages and relay important information to the appropriate parties Skills: - Excellent communication skills, both verbal and written - Strong computer literacy - Exceptional organizational skills with the ability to multitask and prioritize tasks effectively - Ability to handle confidential information with discretion - Detail-oriented with a high level of accuracy in data entry and record keeping If you are a self-motivated individual who enjoys providing outstanding customer service, we would love to hear from you.
Join our team as a Customer Service Representative and be part of our commitment to excellence.
Note: This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time Pay: $10.
00 - $14.
00 per hour Expected hours: 40 per week Schedule: * 8 hour shift Work Location: In person