The *Front Desk Coordinator* will be responsible for warmly welcoming patients and members to the clinic, coordinating check in/out process, collecting intake paperwork, and smoothly managing the front desk operations of a busy chiropractic clinic.
This opening is for a full-time job opportunity.
*\*Open Availability Required\**
*Responsibilities*
* Warmly welcome an average of 50-60 patients and members per shift
* Provide excellent customer service with a friendly and helpful attitude
* Coordinate check in and check out process, directing patients to their destination
* Supporting the doctor's treatment plan recommendations with patient at check out
* Pitch and close membership and package sales
* Smoothly manage the daily front desk operations of a busy chiropractic clinic
* Provide administrative and clerical support via EMR system and Microsoft excel
* Manage and facilitate phone calls with patients, members, and vendors
* Maintain an organized, clean, and professional workspace and waiting area
* Offer referral cards to patients to refer their friends and family
* Ask for patient's feedback from their visit, via Google, Yelp, Facebook reviews
*Qualifications*
* Sales Experience Required: _1 year minimum_
* Front Desk Experience Required: _1 year minimum_
* Excellent Customer Service Skills: _Exceeding customer expectations_
* Excellent verbal and written communication skills
* Personality Traits Needed: Leadership, Task Manager, Abstract Thinker, Empathy
* Must be Competitive! \*_Performance Based Bonuses!_
* Computer literacy skills: Typing, Utilizing Software System, Processing Documents, Scanning and Uploading Documents, Email Communications, Excel Spreadsheets
* Ability to work a set schedule based on the business needs and hours of operation
*BENEFITS / COMPENSATION*
* $13 an hour
* Monthly Performance/Sales Bonuses
* Employee Discount
* Growth opportunity
*What We Do:* At The Joint, our mission is to improve patient's quality of life through routine and affordable Chiropractic care.
The Joint is the largest provider of non-insurance, self-pay chiropractic health care in the United States.
Our network consists of modern, consumer-friendly chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards.
At The Joint, *our primary focus is on providing our patients with a pathway towards better health through ongoing chiropractic maintenance and preventative care*.
You are applying to work with a franchisee of The Joint Corp.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $13.
00 per hour
Benefits:
* Employee discount
* Paid training
Healthcare setting:
* Clinic
Medical specialties:
* Holistic Medicine
Application Question(s):
* Do you have your own vehicle for transportation to commute to work?
* Please describe your personality and the skills you can bring to this role if hired.
* Are you currently, or do you plan to attend school?
If so, what hours during the week will you be unavailable?
* Are you able to work 9:30am-7:00pm Mondays - Fridays, and 9:30am-5:00pm Saturdays and Sundays? If not, please explain your availability.
Experience:
* Front desk: 2 years (Required)
Work Location: In person
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